News

Latest news on our partners, industry best practice, technology, data, investment, marketing, communications & media.

Why you must deal with negative reviews
Arnold Kristoff Arnold Kristoff

Why you must deal with negative reviews

We all know the importance of asking people to provide an online review. But that leaves us with the possibility of receiving negative feedback – that's not good, or is it in fact an opportunity? In most cases, you should expect negative reviews, as you simply can’t please everyone. Don’t shy away from any of them. Consider them an opportunity to improve.

Read More